Accessibility needs are accepted on a per-request basis, and we will do everything possible to accommodate you.
Dietary restrictions, accessibility needs, and other special requirements can be submitted during the guest registration process through an online form.
Yes. Hotels can be added to your new or existing ticket-inclusive Hospitality Package. Connect with a member of our Sales Team here to request a hotel booking post purchase.
Yes, transportation solutions are currently available through our Platinum Access offerings. Transportation for other Hospitality Packages are currently being evaluated in coordination with LA28's overall transportation plan. More transportation information will be available soon.
Airport transfers are included for bespoke, curated hospitality experiences. For all other products, guests should plan to utilize rideshare services and public transportation options.
Platinum Access Programs represent the highest tier of Olympic Games hospitality, offering a fully bespoke hospitality experience designed around your preferences. Each program includes the best available seats to the most in-demand sessions through LA28 Hospitality packages inventory, guaranteed access to luxury hotel stays, private or shared in-venue hospitality, dedicated transportation and a Program Management team that provides continuous support throughout your journey. Our specialists curate a one-of-a-kind itinerary for you and your guests, with tailored dining, private transportation, and preferred access across the LA28 Olympic Games. Contact our Platinum Access team here to get started.
While standard Hospitality Packages follow a set itinerary, Platinum Access Programs are completely bespoke, crafted around your guests, preferences and event selections. Contact our Platinum Access team here to get started.
Ticket delivery timing will be communicated closer to the Olympic and Paralympic Games and will align with LA28 ticketing protocols. Guests will receive detailed instructions in advance of their scheduled experience.
Ticket-only sales for the LA28 Olympic and Paralympic Games are managed separately by the LA28 Organizing Committee. The LA28 official Hospitality Provider, On Location, provides ticket-inclusive Hospitality Packages to the Olympic Games that combine official tickets and tailored hospitality experiences—including lounges, dining and optional hotel stays. If you’re looking for tickets only, you can visit LA28.org for updates on general ticket availability.
Changes and cancellations are subject to the terms of your specific Hospitality Package. Please review your booking confirmation or contact our team for assistance.
For more information, please contact us by visiting our Help Center.